Very rude employees in the Leesburg store. We went into the store today and they were very busy so we waited around 20 mins without being acknowleged then left and came back. When we came back there was only 1 customer. We waited again for about 5 mins to be acknowledged. We then told the lady what we were looking for, she just shook her head no and said nothing else. Then I asked her what size a ring was and her response was "they are all one size." I just looked at my boyfriend and we both shook our heads. I said thank you and we left. I'm surprised she even spoke. She obviously didn't want to be bothered by us. But that's ok. We will buy our $2,500 ever us ring else where. Her loss on commission. We will not return to this store. I can see why it has so many BAD reviews.
I do not recommend Kay jewelry and if you do purchase a warenty with your purchase! Within a week after purchasing a ring I had to have diamonds replaced. And have had this ring repaired many many times. Very rude employees.
Go to Jared . I do not recommend Kay's and it's not just on one bad experience it's been multiple. The most recent time, I picked up jewelry for my wife and they took my ID and never gave it back, realized it the next day. Called for two weeks straight and they gave me nothing but the run around. Finally got an answer from their "Manager" . For her just to say no it's not there when I know it was. Never take my ID out for anything until that day. Horrible experience each and every time .
Very very disappointed!! I have sent my ring back now 7 times to get the same two stones fixed! I was told to come pick up my ring today so I went on my lunch break and when I put my ring n the SAME two stones are still not fixed! And everytime I take my ring in to get it done they "clean it" witch means they take a layer of gold off to make it smooth and shine. So that means they are taking the value of my ring down even more! Don't think I will be getting any more from this store! I hope that can make things right !!!
Rude, disrespectful employees, ring aways has to be sent out for tightening of diamonds. Buyer beware. Go to Jared for your jewelry purchase
Kay Jewelers is a US Jewelry Store based in Leesburg, Florida. Kay Jewelers is located at 10401 US-441 Suite 74, Leesburg, FL 34788, USA.
Please contact with Kay Jewelers using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Kay Jewelers opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.