I made the mistake of purchasing a refrigerator, a range top, a dishwasher, and a double oven. They delivered a broken refrigerator and had to bring another one on another day and then the installer could not hook up the water line to the ice maker so I had to do that. Then the range was delivered on a different day and they were 2 hours late. Now after taking yet another day off to have the oven installed they are coming 2 hours late so I wasted a day off for nothing. Nobody at Sears will take any responsibility for anything and nobody can give answers on anything. I've never encountered such a collection of useless morons in my life. I have shopped at sears for over 30 years. I will never purchase another thing from them as long as I live. I can see why they are going out of business. Update: The installers for the oven showed up 3 hours late and installed the oven then left without testing it. It does not work and now Sears is trying to tell me I have to wait almost 2 weeks for someone to come out and try to fix it.
Someone needs to spend some time and money recruiting shops. Felt like the whole place is going out of business
I hope that the same people who fixed my tire get the same service they gave me.
Shelves are barely stocked. Kids section is just a few small racks, women's clothing is all dated styles and overpriced. Salespeople are pushy and rude.
Associates in front desk were outstanding. However, the technician looked like he didn't want to do his job the right way. The flat tire was fixed, but I went for a patch and pay for a patch. But after checking the tire at home find out that they didn't put a patch instead they did a plug, the tire was over inflated with 50 PSI instead of 30PSI, no balance was done and the wheel rim came out with a huge scratch in the end. The scratch and all the crappy job was done due to laziness, the technician didn't want to remove the tire from the rim. I could have done a big argument in the auto center but now everything works differently. I'll never recommend anyone to come here if this is how business is. I'm talking about a new 2016 truck. The sears I went to was Leesburg, FL (6365), but I have had great experiences in other sears, this one was just a disappointment.
It's Sears. No one asked to help or even act like they were interested that I was there but they definitely had their hand out for my money! Oh well such is life. Now Books A Million was happy to see me and thanked me (a million) for stopping in even though I didn't purchase a darn thing.
Sears is a US Department Store based in Leesburg, Florida. Sears is located at 10401 US-441 #2002, Leesburg, FL 34788, USA.
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